TEAM LEADER – QUALITY & BUSINESS IMPLEMENTATION

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Job Detail

  • Job ID 475956

Job Description

Main duties as a Team Leader :Allocate tasks, set priorities & objectives, identify and solve issuesMonitor quality of the service to ensure successful delivery and report to the top management, KPIs, KRIsMaintain cost-effective and robust processes & controlsManagement relationship with third parties (custodians, clearers, fund administrators, brokers, service providers)Drive continuous improvement and automation activities to reduce risk and enhance efficiencyTeam Responsibilities

  • Client operational onboarding, new mandates, funds, dedicated funds
  • Lead projects for new business process implementations, new products, new markets…
  • Identify the high risk activities and make sure relevant controls are in place to mitigate the operational risk
  • Perform 2nd level controls and independent controls on Middle Office and securities master file activities
  • Monitor and keep up to date the “Projects” tool
  • Monitor and keep up to date “Issue Log” tool, define and follow up of action plan with team leaders
  • Produce KPIs & KRIs
  • Participation in the implementation of new procedures, projects and controls. Ensure all processes are covered by an operational procedure (process, risk, control, indicator)
  • Liaison with all the departments of the bank (Operations, fund desk, corporate action team, Data management team, IT,…) and with external third parties
  • Always available to respond to our client queries, our main clients are portfolio management teams, risk management, client reporting and performance teams

Core competenciesBehave ethicallyCommunicate effectivelyFoster teamworkMake decisionsorganize/plan/lead/manageSolve problems

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